Operations control

Operational discipline without adding another local management salary.

Pacifica operations controllers work inside the client's systems and management cadence to drive WIP, follow-up, reporting, task control and process discipline at a fraction of equivalent local employment cost.

Local-standard workflow

Work is performed to your documented systems, templates, deadlines and approval controls.

Lower delivery cost

Access experienced specialist capacity without carrying the full local salary and overhead structure.

Managed service

Pacifica manages its people and resourcing; the client buys capability and output rather than adding Pacifica personnel to local payroll.

What Pacifica can support

  • WIP and job-status control
  • Purchase-order receipting and purchasing administration
  • Invoice preparation, billing readiness and invoice-flow follow-up
  • Quote and proposal follow-up cadence
  • Task registers and deadline control
  • SOP writing, maintenance and rollout administration
  • Project administration and recurring reporting
  • Compliance administration and evidence collection
  • KPI packs and management-data preparation

Who this is for

Growing businesses where managers spend too much time chasing routine actions, checking status and pulling information together manually.

Simpro expertise

Pacifica has strong practical expertise in Simpro. Our operations controllers can work across job status, purchase orders, WIP, billing readiness, invoicing workflow, quote follow-up, task control and recurring operational reporting inside Simpro, subject to the client's permissions and approval rules.

The point is control

An operations controller should not become another bottleneck. We define which matters they own, which they chase, which they report and which require management approval.

Case study: See how this service is structured in practice. Read the case study →